Tag Archives: Monitoring sentiment

How to Listen Over Social Media

The act of listening is defined as “Take notice of and act on what someone says; respond to advice or a request”. Knowing this definition is very important to social media as listening is one of the most important things … Continue reading

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What Could Have Been – If Only We Decided to Monitor

Over the past couple of months we have seen the effect social media can have on various communities, Egypt, Libia and now, England to name a few. We have seen it affect business all over the world. Our reactions to … Continue reading

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